I’ve given up now and asked them to close the account. It is the banking subsidiary of Axos Financial, Inc. In fact they are just being belligerent. Nationwide are the best. Only the latest review will count in the company's TrustScore. Over 35K+ customer reviews to help you find the best bank or credit union. Had open my account in May 2015 turned in all required documents, that's the only way you can get an account. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author’s alone and have not been reviewed, approved or otherwise endorsed by Nationwide Bank. You get mixed messages, no one says the same thing as each other. Nationwide doesn’t have a set rate for auto insurance, but its average annual policy costs seem to land around $1,864. Don’t bother using their online forms, nothing gets through to them from it. Now t's 7th of Dec 20! This particular institution only offers online service in my area. I have tried to assist her but on the last two occasions we have given up after 20 minutes. Write a Review Edit This Page. Nationwide Bank ranks 67 of 708 in Banks category. Because of Covid I made a claim which took 5 months to process then rejected. Appalling website - useless to try and do most basic stuff - waste of time - dont bother. Stay away from them. Our Banking app gives you the convenience of safe and secure banking anytime or anywhere, even when you're on the move. My requests had been completed within a couple of days when we were on a tight timescale for buying our new house. Learn more about this and other mortgage lenders at Bankrate.com. Nationwide’s response? In all that took 20 minutes to get no where. My mother was quite upset because she couldn't access her money. Pushing me to online and in hands of AI computer software. I have never seen such a shambles before. Nationwide Building society has started to bore TV viewers with their advert of mutuality. From basic thing like popping in to transfer £10 to my wife's account, having her card taken off me and being accuse of money laundering, she only needed the amount to purchase her travel ticket online and had left her card home, no commonsense approach by staff as why would one launder £10? Nationwide Bank provides customers with a varied selection of product offerings, which include savings accounts, checking accounts, money market accounts, CDs, IRAs, brokerage accounts, mortgage products and credit cards. The money promptly dissapeared into thin air.I can't imagine how the buyer feels at this moment.It's now 19/02/2021 and still no sign of the money and no promise of when it will be recovered. I phoned Nationwide and explained the situation.The rep spoke to my mother who held the account.The rep asked my 82 year old mother a series of security questions as it was her card we were trying to use. After being on the phone for nearly 40 minutes and speaking to several people I was cut off. There was no medical support for this.At 82 years old with severe Scoliosis they kept her standing in the bank for 30 minutes. In an ongoing issue with Nationwide today they have again refused my 82 year old mother access to her accounts. ?..Internet banking too fancy asking for customer number passnumbers etc just time wasting..Avoid if you like simple banking.. CARD VERIFICATION PROBLEM. Easy to use. A month later I received a letter asking me to phone in and verify the change. The initial process of opening up an account was done with ease. Just recently misplaced card with phone..Called them to see if they could temporarily freeze my account.."Nope can't do that over the phone"..So had to wait till opening hours which was a joke really..I couldn't even transfer money out of that account through phone banking..And the CARD READER what's the purpose of that without the card? If that's the case now please Nationwide update your Card verification process. (Editor Rating) Ranking. They have charged me over £170 for a balance transfer that they NEVER made for me and after 1.5 years of going back and forth with a million different departments they still refuse to give me a refund. Nationwide Trust Company, FSB is an FDIC insured bank located in Columbus and has 207124 in assets. Most biggest issue was switched mortgage to nationwide, all seemed well when trying to sign me up but once process began so did issues, their representative firm caused so much back and forth, nationwide promised such a smooth switch but in practicality was all b.s the lack of communication with the incompetence of their solicitor firm causes costly delays but nationwide accept no responsibility and find excuses to pass the blame. Nationwide is the most dreadful bank I have had. About Nationwide Bank . Online chat can't help, but did tell me to press * when on phone. Nationwide credit card are the worst company I have ever dealt with. Fantastic value in the Plus Account - £13 a month for the insurance and breakdown benifits. Nationwide Bank was first mentioned on PissedConsumer on Dec 13, 2011 and since then this brand received 19 reviews.. Nationwide Bank ranks 67 of 708 in Banks category. Nationwide, Nationwide Bank, the Nationwide N and Eagle and Nationwide is on your side are service marks of Nationwide Mutual Insurance Company. Can’t believe the poor reviews here on Trust pilot as my experience is exceptionally good, both when dealing with them for banking and mortgage. You have to enter your details several times to complete a transaction. However, I don’t have a N/W current account or card reader so could not do this. “Nationwide are poor for internet banking” Written on: 19/01/2016 Nationwide internet banking and customer service are very poor. At Christmas a glitch from my partner’s personal account meant his share of the mortgage didn’t go through, though my share did. I wrote to the CEO and complained about their inconsistencies and lack of substance over their decision making over Covid so today, they call me up at 12pm and say they are closing my account today with over £4,000 in it. Apparently it happened last month but no one told us. Absolutely appalling.Refused to act on written instructions.“Lost” £10k for 18 hours.Obstinate, truculent, condescending staff.Avoid at all costs.Dreadful dysfunctional organisation.Complaining to FSO and closing my account.Loathe them. AVOID! IF YOU VALUE YOUR MONEY! Lets start with the fact that the calls cost 7p a minute- absolute daylight robbery considering I already have my money with them, my credit with them and my life savings with them.Secondly, I stated my query to several advisers who decided to put me one hold for minutes on end and transferred me to several departments because they didn't know how to handle my query. Very efficient, friendly and easy even in the middle of a global pandemic. Transferring money and paying bills is easy and quick. She is now moving her account to another bank. In an email from them they stated "As Mrs Dwyer is aware she can access her funds by going into her local branch". This bank/building society whatever has… This bank/building society whatever has really gone down the pan, during Covid 19 you expect them to put more effort into internet banking but no they don't spent 25 minutes this morning to do a 1 minute job and still failed to complete. A free inside look at company reviews and salaries posted anonymously by employees. Took my £4,000 savings and left me with no money. I can't buy any food, I can't put fuel in my car to get to my hospital appointment, I can't do anything!!! Nationwide is the most dreadful bank I have had. I have had no issues with banking with Natiowide until now.For no fault of my own 3 payments were taken from my account for one online order. Everytime i have telephone online banking customer who goes through the same thing everything to establish there are technical l faults . Move us into the standard mortgage rate. Nationwide Bank was first mentioned on PissedConsumer on Dec 13, 2011 and since then this brand received 19 reviews. They are trustworthy and reliable. I was just trying to buy a fridge freezer online for which a Nationwide window popped up telling me a code would be sent via text or landline. 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